Our services
Telehealth Services
Compassionate care, wherever you are.
Some appointments don’t need to happen in our office. Telehealth lets you connect with our team by secure video — from home, from work on a quiet break, or from anywhere with a private space and a stable connection.
For many of our patients, virtual visits make ongoing care easier to keep up with — fewer logistics, less time off work, no drive across town. The clinical care is the same; the format just fits more lives.
What we offer by telehealth
Most of what we do in person, we can do by video — including medication management, therapy and counseling, and routine follow-ups. Psychiatric evaluations are available virtually when clinically appropriate.
- Medication management
- Therapy and counseling
- Psychiatric evaluations (when appropriate)
- Routine follow-ups and check-ins
Is telehealth right for you?
Telehealth tends to be a good fit if you live outside Macon or have limited transportation, need to balance appointments with work or childcare, prefer the comfort of your own space, or feel anxious about coming in person. We’ll help you decide whether virtual or in-person care makes more sense for what you’re working through.
When in-person care is the better choice
Some situations call for being in the room together — certain controlled-substance prescribing, complex initial evaluations, and any care where in-person observation matters. We’ll be straightforward with you if your visit needs to happen in the office, and we’ll help you find a time that works.
What you’ll need
- A smartphone, tablet, or computer with camera and microphone
- A stable internet connection
- A quiet, private space for your visit
No tech expertise needed — we’ll walk you through setup before your first visit.
Privacy & security
We use HIPAA-compliant video platforms to protect your privacy and keep logging in simple.
How a virtual visit works
01
Schedule your visit
Call us or use the patient portal. We’ll confirm whether telehealth is appropriate for what you need.
02
Get the link
Before your appointment, you’ll get a secure video link by email. No app downloads or accounts required.
03
Find a quiet space
Settle somewhere private with a stable connection a few minutes before your visit. Click the link, and we’ll meet you there.
04
Have your visit
Same care you’d get in the office — prescriptions sent to your pharmacy, follow-ups scheduled, notes in your chart.
Insurance and telehealth coverage
We accept most major insurances and are in-network with the Emory Healthcare Network. Most plans, including Medicare, cover telehealth visits the same way they cover in-office visits — but coverage details vary, and we’ll verify your benefits before your appointment.
Questions about insurance? See our FAQ page or call us directly.
Ready for telehealth?
Most new patients are seen by secure video within one to two weeks. Existing patients can manage appointments through the patient portal.